SUPERVISOR - WAREHOUSE

POSITION SUMMARY:

The incumbent in this position, under moderate supervision of the Warehouse Manager, issues & receives all warehouse inventories, prepares & maintains all related records and reports, maintains order of inventory and deliver inventory to other locations.  The Warehouse Supervisor is responsible for supervising Clerks I & II - Warehouse and Attendants.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Ensures and oversees that appropriate functions, duties and procedures are performed as directed by Warehouse Supervisor.
• Provides manual labor in the warehouse and receiving areas by loading, unloading and moving of merchandise. This may include receiving of slot machines at the loading dock, however, there will be no access to the interior of the slots.
• Aids receiving personnel by verifying correct counts of items received and noting discrepancies or damages.
• Delivers items to the proper destination and obtains signatures to ensure proper documentation of delivery/receipt.
• Maintains proper storage of inventory merchandise to avoid spills or spoilage; rotates stock according to schedule.
• Maintains work area in a safe and proper manner; reports any unsafe and/or hazardous conditions.
• Manage and maintain stock control: Planning future needs and adjusting par levels, process stock order review orders, control dead stock and maintain scheduling of deliveries on dock.
• Accomplishes warehouse objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining Warehouse Attendants; communicating job expectations; planning, monitoring, appraising job contributions; adhering to policies and procedures. 
• Adheres to all Illinois Gaming Board Regulations and Departmental Standard Operating Procedures.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

KNOWLEDGE OF:

• Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint, preferred.
• Reviewing inventory stock levels and placing orders to maintain par levels.
• Excellent work ethic.
• Organizational skills.
• Self-motivation skills.
• Communication skills.
• Multi-tasking and prioritization skills.
• Time management.

ABILITY TO:

• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with outside contacts and all levels of team members.
• Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively before groups of guests or team members.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Interact with employees and vendors in a professional manner.
• Promote teamwork and a constructive work environment.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• High school diploma or GED.  
• One (1) to two (2) years supervisor experience required.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board.
• Must successfully pass background check.
• Must be twenty-one (21) years of age.

Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.

Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer. This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters.