Requisition Number
# of Openings
Job Category
Job Type
Regular Full-Time


The incumbent in this position is responsible for the supervision of the Revenue Verification department which entails the audit of gaming and non-gaming revenue ensuring the accuracy of reported revenues.  Adheres to company and Gaming Commission policies and regulatory compliance requirements in order to assure the safeguarding of company assets.



(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)


  • Creates an atmosphere that induces guests to make Hard Rock Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
  • Hires, trains, motivates, evaluates, and manages staff in order to ensure that team members receive adequate guidance and resources to accomplish established objectives.
  • Develops, implements, and monitors department standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of department.
  • Develops revenue audit checklists to properly address internal control and compliance requirements.
  • Ensures that all daily revenue audit checklist steps have been completed and revenue properly recorded.
  • Prepares, audits and distributes the daily Flash and Daily Operating Report.
  • Responsible for morale of department through quality of supervision and training and provides training for all department personnel to ensure extraordinary guest service standards are met.
  • Coordinates and interfaces with gaming regulators for company and audits and other regulatory issues; oversees filing and reporting requirements imposed by the Gaming Commission.
  • Designs, develops, implements, monitors, and maintains gaming related management and accounting systems to ensure that systems are consistent with accounting and gaming requirements. Involvement in various other projects as assigned.




  • Attend seminars when needed.



(Related education and experience may be interchangeable on a year for year basis)


This knowledge and these abilities are typically acquired through the completion of a Bachelor's degree in Accounting, Finance, or related field and 5 years related work experience with 2 years in a supervisory capacity or through a high school diploma or equivalent and 7 years’ experience with 2 years in a supervisory capacity.


ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):


  • Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
  • Must successfully pass background check.
  • Must maintain strict confidentiality relative to financial data and casino policies.
  • Must successfully pass drug screening.
  • Prior experience opening new properties/outlets strongly preferred.



  • The Gaming industry, including principles and practices of a capital and operations budget.
  • The following office systems: Microsoft Office Word and Excel, and other accounting systems.
  • 10-Key calculator.
  • Sound interpersonal judgment and decision-making skills.
  • Financial systems and proficiency with spreadsheet software.
  • Audit functions.
  • Budget process, financial statements, accounting principles, and property policies and procedures.
  • Regulatory requirements.


  • Perform basic mathematical problems.
  • This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
  • Review and comprehend all necessary documentation.
  • Perform effectively in a fast-paced environment.
  • Effectively perform multiple tasks.
  • Interface professionally with business contacts and guests.
  • Communicate effectively with subordinates, coworkers, and management.
  • Be flexible to work varying shifts and time schedules as needed.
  • Interpret and explain policies and procedures.
  • Obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
  • Ability to maintain confidentiality, understanding the potential impact on the department.

Additional Details

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head.  The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.


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