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The Admin Assistant I will be responsible for developing an environment that creates excitement for internal and external guests. They will also be responsible for assisting the President and Casino Management and coordinate office functions. They will maintain correspondence files, inventories of printed material, assigned projects, spreadsheets, budget files, scheduling, and general office management duties.


  • Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
  • Maintains office management duties, including answering phones; making travel arrangements and reservations; making appointments, greeting visitors (including determining nature of business); composing and sending correspondence and statistical reports; recording of meeting minutes; sorting, preparing and prioritizing mail; and maintain files, to ensure effective preparation of materials, flow of information, and management of schedule to allow the management to most efficiently utilize time for matters relevant to the successful operations of Hard Rock.
  • Responsible for dictating memos and letters, under general direction for final approval and signature, ensuring effective preparation and presentation of information.
  • Purchases supplies and other items needed by department, authorizing purchase orders within guidelines to ensure timely procurement of necessary items.
  • In charge of planning and coordinating meetings and events which include setting up, gathering, compiling, and organizing all required information, creating presentation materials, and ensuring budgets are maintained.
  • Handles complimentary services and/or goods in addition to reservations as requested.
  • Responsible for monthly reports from and prepares final reports.
  • Attend and participate in meetings, completing follow up as assigned.
  • Responsible for cleaning and sanitizing work and public spaces.
  • Perform other duties as assigned.


High school education or equivalent, as well as through a minimum of 5 years of experience in a secretarial or administrative capacity. Four (4) years’ experience in an executive assistant capacity preferred. College degree and/or gaming experience preferred.



ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):


  • Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be twenty-one (21) years of age.
  • Must be able to work holidays.
  • Must have strong leadership and team building skills.
  • Must be detail-orientated and be able to multi-task
  • Prior experience opening new properties/outlets strongly preferred.




  • Proficiency in Microsoft Office and other software systems.
  • Independently initiating, following up on, and completing assignments as well as special projects.
  • Strong understanding of the gaming industry and the Hard Rock brand.
  • Shorthand and/or recording device experience highly desirable.
  • Basic mathematical functions.
  • Sound interpersonal judgment and decision-making skills in directing administrative tasks, using discretion when necessary, understanding the potential impact on the department.




  • Ability to type 45 to 65 wpm.
  • Ability to communicate effectively with external contacts and all levels of team members.
  • Use all required office equipment in an effective and efficient manner.
  • Work with various computer applications and programs.
  • Review and comprehend all necessary documentation.
  • Compose, type, route, and file correspondence, etc.
  • Be flexible to work varying shifts and time schedules as needed.
  • This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
  • Perform effectively in a fast-paced environment.
  • Interface professionally with business contacts and customers.
  • Obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.



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